FAQ

Frequently Asked Questions About Treatment and Your Stay

Click the question to see the answer.

Before Arrival

What should I bring with me to Williamsville Wellness?

You can bring your laptop, cell phone, personal clothes, personal hygiene items, money for expenditures. Keep in mind your laptop and cell phone will be used at the facilities discretion. There is a safe on site to lock up your valuables.

We have a casual dress code and advise you to focus on comfortable clothing. Distracting or overly revealing clothing is frowned upon and we reserve the right to remove someone from a session in order to change into something more appropriate. We have a fully equipped gym and physical training is part of our therapy program so be sure to bring loose fitting and comfortable workout clothes. We occasionally go out to a nice restaurant so be sure to bring at least one appropriate outfit. We have laundry facilities on site so we suggest bringing about a week’s worth of outfits.

For any medications or vitamin supplements:

  • Bring a 30 day supply of all currently prescribed medications in their original bottle
  • Any over-the-counter medications must be in original and sealed/unopened packages
  • Vitamins and or supplements must be in original and sealed/unopened packages

While at Williamsville Wellness

Is smoking/tobacco allowed at Williamsville Wellness?

Yes, you are allowed to smoke outside our facility at the designated smoking areas. You will be responsible for the cost of your cigarettes/tobacco so bring cash or a credit card. You will also be expected to practice common courtesy to other guests and staff by following all posted smoking rules.

Can I receive phone calls and make phone calls?

Yes, you may receive phone calls, as long as the phone calls do not interrupt your therapy sessions. You may make phone calls on your free time.

Is a patient permitted to receive letters?

There is no restriction on sending or receiving letters. Please address the letters to:

Patient Name
c/o Williamsville Wellness
10515 Cabaniss Lane
Hanover, VA 23069
All packages will be opened in the presence of Williamsville Wellness Staff.

How much independence does a patient have?

A patient has quite a lot of independence while on the Williamsville Wellness grounds. They are free to fish, walk around the yard (we have a lot of acreage), use the gym, or use the computers as long as this does not interfere with their sessions.

If the patient is taken out by one of our staff, they are restricted to stay with the staff.

Can my loved one have visitors at the Residence?

Family can visit during visiting hours (Saturday 3-6 & Sunday 2-5) with approval from the Treatment Team. Patients need to arrange this 24 hours in advance.

How is medication administered?

Medication is kept secured by our staff and is administered according to prescribed directions. A client’s adherence to medications is reported to the treatment team.

Is there an after-hours person on-call for emergency issues?

A clinical staff person is always on-call in case an emergency arises. We have Resident Managers after-hours to assist our patients.

Is Williamsville Wellness Treatment Center a co-ed facility?

Yes, we have both male and female patients at our facility. Only patients of the same sex will share bedrooms.

What does a typical day of treatment consist of?

Weekdays usually have 4-5 individual counseling sessions and 2-3 group sessions

Typical daily schedule

8:00 – 9:00 Breakfast
9:00 – 10:00: Morning Group
10:00 – 1:00: 1 hour individual sessions
1:00 – 2:00: Lunch
2:00 – 4:00: 1 hour individual sessions
4:00 – 5:00: Afternoon Group
5:00 – 6:00: Free Time
6:00- 7:00: Dinner
7:00 – 9:00 AA/GA/NA Meeting

Payment / Cost

Do you accept insurance?

Yes, we accept private insurance including Anthem, Aetna, Humana, Optima, Blue Cross Blue Shield, and others. We do not take Medicare or Medicaid. If you would like to verify your insurance, please give us a call: 804-559-9959.

Do you accept Credit Cards?

Yes, we accept checks, credit cards, and PayPal payments.

What is the cost of treatment?

Our treatment model is all inclusive. Meals, lodging, and therapy sessions are all factored into the pricing as well as group activities and outings on the weekends. Compared to other addiction treatment programs the pricing is quite low. We focus on the individual, not group. We have at a maximum 8 patients per house. You are not just a number here.

Treatment costs vary by patient since each patient gets a customized program created for their personal needs. A deposit is required to reserve a room. We accept checks, credit cards, and PayPal payments. There is an additional charge for a private room.

To discuss your costs and financial options, please contact our Intake Coordinator, Lisa Judd at 804-559-9612 or 804-559-9959 x 504.


Our Address: 10515 Cabaniss Lane, Hanover, VA 23069

Directions to Wiliamsville Wellness

From the North

  1. Take I-95 S towards Richmond.
  2. Take exit 98 / VA-30 towards Doswell/W Point/Kings Dominion.
  3. Keep left at fork toward VA-30 S/Kings Dominion Blvd
  4. Turn left at VA-30 S/Kings Dominion Blvd. Continue along VA-30 S.
  5. Turn right at US-301 S/VA-2 S/Richmond Turnpike. Continue to follow US-301 S/VA-2 S.
  6. Turn left at River Rd/State Route 605.
  7. Turn right at Williamsville Road.
  8. Turn right at Cabaniss Lane.

From the East

  1. Take I-64 W towards Richmond.
  2. Take exit 200 for I-295 toward US-60/Washington/Rocky Mt NC
  3. Keep right at the fork to continue toward I-295 N and merge onto I-295 N.
  4. Take exit 34A for VA-615 E/ Creighton Rd
  5. Merge onto Creighton Rd/State Route 615
  6. Turn right at State Route 615/Walnut Grove Rd
  7. Turn right at Pole Green Rd/ State Route 615/State Route 627
  8. Turn left at State Route 615/ Williamsville Rd
  9. Turn left at Cabaniss Ln.

From the South

  1. Take I-95 N towards Richmond
  2. Take exit 75 to I-64 E toward Norfolk/ VA Beach
  3. Exit onto US-360 E/Mechanicsville Turnpike. Continue to follow US-360 E.
  4. Turn left at State Route 615/Walnut Grove Rd
  5. Turn right at Pole Green Rd/ State Route 615/State Route 627
  6. Turn left at State Route 615/ Williamsville Rd
  7. Turn left at Cabaniss Ln.

From the West

  1. Take I-64 E towards Richmond
  2. Take the exit onto I-295 S.
  3. Take exit 41A to merge onto US-301 N/VA-2 N/Chamberlayne Rd toward Hanover.
  4. Turn right at VA-643/Rural Point Rd.
  5. Turn left at Studley Rd/VA-606
  6. Turn left at State Route 615/Williamsville Rd

Turn left at Cabaniss Ln

IN-Network WITH-
Anthem Blue Cross Blue Shield